Question 1

What kind of accommodation do you provide?

Accepted Answer

From heritage houseboats on Dal Lake to comfortable 3-star hotels and luxury resorts, we offer stays for every budget. You choose the category, and we book trusted, well-reviewed properties.

Question 2

Do you arrange houseboat stays?

Accepted Answer

Yes — we arrange verified, top-grade houseboats on Dal and Nigeen lakes, with home-cooked Kashmiri meals and private shikara service. It's one of the most loved parts of any Kashmir trip.

Question 3

How do I book a package with you?

Accepted Answer

Simply send us an enquiry through the website, WhatsApp, or call us. We'll share a tailored itinerary and quote, and once you're happy, a small advance confirms your booking. The balance is payable as per the agreed schedule.

Question 4

What payment methods do you accept?

Accepted Answer

We accept bank transfers (NEFT/IMPS/UPI) and major payment methods. A confirmation invoice is issued for every booking. Specific details are shared at the time of booking.

Question 5

Do you require an advance payment?

Accepted Answer

Yes, a partial advance is required to confirm your booking and block hotels, houseboats and transport. The remaining balance is typically paid before or on arrival, as outlined in your booking confirmation.

Question 6

What is your cancellation policy?

Accepted Answer

Cancellation charges depend on how far in advance you cancel and any non-refundable bookings (like flights or peak-season stays). We share the full policy with your quote — just ask and we'll explain it clearly before you commit.

Question 7

Can I get a refund if I cancel?

Accepted Answer

Refunds are processed as per the cancellation terms shared at booking, minus any non-refundable components. We always aim to be fair and transparent, and we'll help you reschedule where possible.

Question 8

What is the best time to visit Kashmir?

Accepted Answer

Kashmir is beautiful year-round. Spring (March–May) brings tulips and blossoms, summer (June–August) is lush and pleasant, autumn (September–November) turns golden, and winter (December–February) is for snow and skiing in Gulmarg. We tailor your itinerary to the season.

Question 9

Is Kashmir safe for tourists?

Accepted Answer

Yes. Tourist areas of Kashmir are well-frequented and welcoming, and tourism is the backbone of the local economy. We are a J&K Government-registered operator with on-trip support and safe, insured transport throughout your journey.

Question 10

Is Kashmir suitable for families with children?

Accepted Answer

Yes. We design family-friendly itineraries with comfortable pacing, safe activities, kid-approved meals, and accommodation suited to all ages.

Question 11

How early should I book my Kashmir trip?

Accepted Answer

We recommend booking 4 to 8 weeks ahead, and earlier for peak seasons like the tulip festival, summer holidays, and winter skiing, to secure the best stays.

Question 12

Can the packages be customised?

Accepted Answer

Absolutely — customisation is our specialty. Tell us your dates, budget, pace and interests, and we'll build a tailor-made itinerary just for you. Our listed packages are starting points, not fixed menus.

Question 13

What is included in a typical package?

Accepted Answer

Most packages include accommodation, daily breakfast and dinner, private cab transfers and sightseeing, and a shikara ride. Flights, entry tickets, pony/gondola charges and lunches are usually excluded — each itinerary lists exact inclusions.

Question 14

Do you offer honeymoon packages?

Accepted Answer

Absolutely. Our honeymoon packages include private houseboat stays, candlelight dinners, romantic shikara rides, and handpicked scenic stays for couples.

Question 15

Can you arrange adventure activities?

Accepted Answer

Yes. We can add trekking, skiing in Gulmarg, river rafting, gondola rides, mountain biking, and camping to your itinerary based on your interests.

Question 16

How do I reach Kashmir?

Accepted Answer

The easiest way is by air to Srinagar International Airport (SXR), which has direct flights from Delhi, Mumbai and other major cities. You can also reach Jammu by train and drive up. For Ladakh, Leh has its own airport (IXL).

Question 17

What should I pack for Kashmir?

Accepted Answer

Pack warm layers year-round — even summer evenings are cool, and higher altitudes are cold. In winter, bring heavy woollens, gloves and waterproof boots. Sunscreen, sunglasses and comfortable walking shoes are essential in every season.

Question 18

Will I have mobile network and internet access?

Accepted Answer

Postpaid mobile connections work across most tourist areas, and hotels and houseboats usually offer Wi-Fi. Remote high-altitude regions may have limited coverage.

Question 19

Is travel insurance necessary?

Accepted Answer

It is not mandatory but strongly recommended. Travel insurance protects you against trip cancellations, medical emergencies, and weather-related disruptions.

Question 20

Do international tourists need any permits?

Accepted Answer

Indian nationals don't need permits for the main Kashmir circuit. For certain areas of Ladakh (Nubra, Pangong), an Inner Line Permit is required, which we arrange for you. International travellers should carry a valid passport and visa.

Frequently Asked Questions

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